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Ads Policy

No Refund Policy for Ads Paid for or Approved by Google and Facebook:

Thank you for choosing to advertise with Misqom Creative. We strive to provide you with exceptional advertising services and ensure your satisfaction. However, please note that once ads have been paid for or approved by Google and Facebook, our company maintains a strict no refund policy. By proceeding with the payment or approval, you acknowledge and accept the following terms:

  1. Ad Performance: The performance of your ads on Google and Facebook platforms can be influenced by various factors, including audience targeting, ad creative, and market dynamics. While we make every effort to optimize your ads for optimal performance, we cannot guarantee specific results or outcomes.


  2. Ad Approval Process: Ads submitted for approval on Google and Facebook undergo a review process to ensure compliance with their respective advertising policies. Our company does not have control over the final approval decision made by Google and Facebook. If an ad is disapproved or flagged by their platforms, we will work with you to make necessary revisions and resubmit it for approval, but no refund will be provided.


  3. Budget Allocation: Advertising budgets allocated for Google and Facebook campaigns are non-refundable once paid. It is important to carefully consider this before proceeding to  making any payments.


  4. Changes and Modifications: If you wish to make changes or modifications to your approved ads, we will make reasonable efforts to accommodate your requests. However, any adjustments may be subject to additional fees or charges, and no refund will be provided for previously paid or approved ads.


  5. Third-Party Services: Our company may provide additional services or tools to enhance your advertising experience on Google and Facebook. These services may have their own terms and conditions, and any fees associated with them are non-refundable.

We highly recommend reviewing your advertising campaign details, ad content, and targeting parameters before making payments or approving ads on Google and Facebook. By proceeding with payment or approval, you agree to the terms and conditions outlined in this No Refund Policy.

If you have any questions or concerns regarding this policy, please contact our customer support team, and we will be happy to assist you.

Note: This policy is subject to change without prior notice. Please refer to the most recent version available on our website for any updates or modifications


Frequently Asked Questions

What is a brand awareness campaign?

A brand awareness campaign is a marketing initiative designed to increase the visibility and recognition of a brand among its target audience. The goal is to create familiarity, trust, and positive associations with the brand, ultimately leading to increased customer loyalty and preference.

Why is brand awareness important?

Brand awareness plays a crucial role in the success of a business. It helps distinguish a brand from competitors, influences consumer decisions, and fosters trust and loyalty. Increased brand awareness can lead to higher customer engagement, improved sales, and long-term business growth.

What are the key objectives of a brand awareness campaign?

The objectives of a brand awareness campaign typically include:

  1. Increasing brand recognition and recall.
    Educating the target audience about the brand’s unique value proposition.
  2. Establishing a positive brand image and reputation.
  3. Reaching a wider audience and expanding the brand’s market presence.
    Generating interest and engagement with the brand.
How can I measure the success of a brand awareness campaign?

There are several key metrics you can use to measure the success of a brand awareness campaign, such as:

  1. Reach: The number of people exposed to your campaign.
  2. Impressions: The total number of times your campaign content was viewed.
  3. Website traffic: Monitoring the increase in website visitors during the campaign.
  4. Social media engagement: Measuring likes, shares, comments, and mentions.
  5. Brand mentions: Tracking online conversations and mentions of your brand.
  6. Surveys and polls: Gathering feedback and measuring changes in brand recognition and perception.
How do you determine the target audience for a brand awareness campaign?

Defining a target audience is a crucial step in any marketing campaign. To determine your target audience for a brand awareness campaign, we consider factors such as demographics (age, gender, location), psychographics (interests, values, lifestyle), and behaviors (online habits, purchasing patterns). Conduct market research, analyze customer data, and create buyer personas to gain a deeper understanding of your ideal audience.

Do you provide report after each ampaign?

Yes, after an approved campaign ends, we send you a detailed report on your ad performance in excel sheet, doc, or PDF format

Will I make sales, book appointments, generate leads or calls from brand awareness campaign?

During this campaign, you may experience sales, conversion, generate leads, book appointments or call, however, this is in no way a guarantee or assured metrics to rely on. Our brand awareness campaigns are solely intended to give you brand online exposure (drive traffic, likes, video views, comments, share, and other forms of engagement)through social media channels and other third-party ad platforms such as google, Bing etc.

Do you charge separately for this services?

We do not charge for our zero budget brand awareness campaigns, however, we retain 20-30% of your ad budget which is rolled over to the subsequent month should you continue to subscribe to this plan.

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